WebSocket video demo not play video after reload browser (Chrome and firefox)

Support ForumCategory: About EvoStreamWebSocket video demo not play video after reload browser (Chrome and firefox)
jakett Member asked 2 years ago

I try test websocket video demo on chrome and firefox, video play normally, but sometime when i reload browser, video cannot play, server cannot reconnect. Please tell me why?

3 Answers
ic Evostream-Staff answered 2 years ago

Hi,
Kindly copy and paste the debug messages (when you tick on the “Show debug messages” option). Also kindly indicate the version of the browsers you are using, as well as the OS you are running.
Thank you.
Cheers,
IC
 

jakett Member answered 2 years ago

I test video demo with:

  • OS Window10 (V1607)
  • Chrome: V57.0.2987.110 (64-bit)
  • Firefox: V53.0b4 (32-bit)
  • EMS 1.7.1

    Debug messages only show: “1490091619200: Media source is now ready”, and does not show any more!

    Thanks you!

ic Evostream-Staff answered 2 years ago

Hi,
 
Thanks for the above information. There are two possible issues after you the reload the browser:

  1. The IP address no longer matches with the EMS you are using.
  2. The stream name no longer matches on the field.

Please make sure that you have the correct information on the fields before clicking on the play button. If possible, could you also attach the EMS logs or send it through email, please.
 
Cheers,
IC