There are few conditions that needs to be met:
1. The input stream must transport H264 and/or AAC
2. If video is present (H264), than EMS will indefinitely wait for the first key frame (first IDR). If that doesn’t arrive, than no HLS is produced
If those 2 conditions are met, than the HLS should be generated.
Please send us a sample TS file so we can do some tests and see what the problem is