RTMP port 1935 is not connecting sometimes

RTMP port 1935 is not connecting sometimes

Support ForumCategory: Installation and Basic OperationRTMP port 1935 is not connecting sometimes
varun.suresh asked 5 years ago
Hello. I have purchased the perpetual license for EvoStream and I\’m facing the following issue. Sometimes, the RTMP port 1935 is not connecting.  Error loading stream: Could not connect to server
I get that message on the browser\’s video player. EvoStream needs to be restarted and this issue disappears for a while but it resurfaces after a couple of hours. I\’m not sure what the problem is please advice.



2 Answers
erika Staff answered 5 years ago
Hi varun.suresh,   May we know what video player are you using? Can you please send the whole logs to salesupport@evostream.com?   Thank you!
varun.suresh answered 5 years ago
Hi. We’re using jwplayer, version 6.11.4923 Sure, will send the logs over. 

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